Legal
Privacy Policy
Draft for review. This is a preliminary Privacy Policy for an early-stage business. Details highlighted like [this] must be confirmed before the website is launched. This draft is not legal advice; we recommend having it reviewed by a qualified legal professional.
1. Who we are
DaGoatedScale (“DaGoatedScale”, “we”, “us” or “our”) is an AI automation and digital solutions brand based in Nigeria that works with businesses worldwide.
DaGoatedScale is operated by [Confirm: the full name of the individual or legal entity that operates DaGoatedScale, and its registration details if it is registered]. For the purposes of data protection law, the operator of DaGoatedScale is the data controller responsible for the personal information described in this policy.
You can contact us about this policy or your personal information at dagoatscale@outlook.com.
2. What this policy covers
This policy explains how we handle personal information when you:
- visit this website [Confirm: website address];
- send us an enquiry using the form on this website;
- contact us by email; or
- speak with us about a potential project.
If you become a client, your project agreement may contain additional terms about how data is handled during the project.
3. Information we collect
Information you give us
- Enquiry form: your name, email address, business name (optional), phone number (optional), the service you are interested in and your message.
- Email: your name, contact details and anything you choose to include in your messages.
- Consultations and projects: information about your business, goals and systems that you share with us so that we can prepare a proposal or deliver a service.
Please do not send sensitive personal information (such as health, financial account or identity document details) through the enquiry form or in your first message.
Information collected automatically
When you visit this website, our hosting provider may automatically process technical information such as your IP address, browser type, device information, the pages requested and the date and time of your visit. This information is used to deliver the website, keep it secure and prevent abuse.
Cookies and analytics
This website does not currently use analytics, advertising or tracking cookies. If this changes, we will update this policy and, where the law requires it, ask for your consent before any non-essential cookies are used.
4. How we use your information
We use personal information to:
- respond to your enquiry and communicate with you;
- understand your needs and prepare proposals;
- provide the services you ask us to provide;
- manage our business relationship with you, including invoicing and record keeping;
- keep this website secure and protect it against spam and misuse; and
- comply with our legal obligations.
We do not sell your personal information. We will only send you marketing emails if you have agreed to receive them, and you can opt out at any time.
5. Legal bases for processing
We process personal information in line with the Nigeria Data Protection Act 2023 and, where they apply, other data protection laws such as the EU General Data Protection Regulation (GDPR) and the UK GDPR. Depending on the situation, we rely on one or more of the following legal bases:
- Contract: when processing is needed to take steps you have asked for before entering into an agreement, or to perform an agreement with you.
- Legitimate interests: to respond to business enquiries, run and improve our business and keep our website secure, where these interests are not overridden by your rights.
- Consent: where you have given consent, for example to receive marketing emails. You can withdraw consent at any time.
- Legal obligation: where we must process information to comply with the law.
6. Who we share information with
We only share personal information where it is necessary. This may include:
- Netlify, Inc. — website hosting and processing of enquiry form submissions [Confirm once the site is deployed on Netlify].
- Microsoft (Outlook.com) — email communication.
- Other service providers that help us deliver projects [Confirm: list any other tools used to handle client data, such as a CRM, project management, file storage or AI platforms].
- Professional advisers and authorities — where necessary for legal, accounting or compliance purposes, or where we are required to do so by law.
Where a project involves AI tools or other third-party platforms, we will explain which providers are involved and how data will be handled before we use your business data with them.
7. International transfers
Because we work with businesses worldwide and use service providers based in other countries (including the United States), your personal information may be transferred to and processed in countries outside Nigeria and outside your own country. Where the law requires it, we take steps to ensure that appropriate safeguards are in place for these transfers.
8. How long we keep information
We keep personal information only for as long as we need it for the purposes described in this policy. As a guide:
- Enquiries that do not lead to a project are deleted within [Confirm: e.g. 24 months] of our last contact.
- Client and project records are kept for [Confirm: e.g. 6 years] after a project ends, to meet legal, tax and accounting requirements.
9. Security
We use reasonable technical and organisational measures to protect personal information, such as secure (HTTPS) connections, access controls and reputable service providers. However, no method of transmitting or storing information online is completely secure, so we cannot guarantee absolute security.
10. Your rights
Depending on where you live and the law that applies, you may have the right to:
- be informed about how your personal information is used;
- request a copy of the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your information;
- ask us to restrict how we use your information, or object to its use (including for direct marketing);
- receive your information in a portable format;
- withdraw your consent at any time, where we rely on consent; and
- not be subject to decisions based solely on automated processing that significantly affect you.
To exercise any of these rights, email dagoatscale@outlook.com. We may need to confirm your identity before responding, and we will respond within the time required by applicable law.
If you are unhappy with how we have handled your information, please contact us first so that we can try to help. You also have the right to complain to the Nigeria Data Protection Commission (NDPC) or to the data protection authority in your country.
11. Children
This website and our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from anyone under the age of 18.
12. Other websites
This website may contain links to other websites and services. We are not responsible for the privacy practices of those websites, so please review their privacy policies.
13. Changes to this policy
We may update this policy from time to time, for example if we start using new tools or services. The latest version will always be available on this page, with the effective date shown at the top.
14. Contact us
If you have any questions about this policy or how we handle personal information, please contact us:
- Email: dagoatscale@outlook.com